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800score.com about us & our products

Frequently Asked Questions:

Purchasing 800score.com Products
1. Do you charge for taxes or shipping?
2. What are your payment options?
3. How do I use your software and prep guides?
4. Do you guarantee your products?
5. What kind of computer do I need?
6. How quickly do I get access to the course?
7. Are your tests computer adaptive?
8. I would like to purchase for a friend/family
9. How long do I have access to the course for?


Customer Service Questions
1. How do I log in?
2. I lost my email receipt.
3. My course has expired what should I do?
4. Please send me a CD version of the tests.

GMAT FAQ
1. How many times should I take the GMAT?
2. How do I register for the GMAT?
3. How should I prepare for the GMAT?
3. How long do GMAT scores last?


Purchasing 800score.com Products

1. Do you charge for taxes or shipping?
No. Everything is downloadable online, so it isn't necessary to ship anything. There are no taxes on downloadable software. When you place your order, you are immediately forwarded to a download page to access what you ordered. This saves us warehousing, printing and shipping costs, so that the GMAT Prep Package is only $29 (with email tutor support included). If it were a book, it would retail $50-$75. Note: 800score.com does ship our product in CD-ROM (please email us after the order is placed).



2. How may I pay for my purchase?
You may pay using American Express, Visa, Discover or U.S. check using the online forms, or you may print out the order form and fax it to 203.663.8300. International students who wish to pay by non-U.S. check should email us. U.S. checks should be sent to:

800score.com
1214 W. Boston Post Road, #237
Mamaroneck, NY 10543

Our sales line is:
1.800.789.0402 (U.S)
001.914.835.3617 (International)

3. How do I use your software and prep guides?
Everything is designed to be as convenient as possible. Immediately after completing your purchase, you will be forwarded to a download prep guide. You may return to this page at any time for one year after placing your order. You may use our log in page for one year after placing your order: 800score.com/log.

The practice tests are downloadable and you can store them on floppy disks or on your computer. The online books (such as the AWA Guide and the Online Prep Guide) may be downloaded to your computer or floppy disk, read online wherever you have access to the internet or printed out to read wherever you are.



4. Do you guarantee your products?
If you are dissatisfied and find problems with the material, we will issue a 100% credit for your purchase. Please describe the problem you had so that we may address the problem and prevent other students from encountering it. We can offer this guarantee because thousands of students have used our tests and prep guides and their feedback has helped to keep the quality high. We often change our content to keep up to date with changes in the GMAT CAT and appreciate any notification of problems.


5. What are the computing requirements for your software?
The AWA Guide and Online Prep Guide can be used on any computer with access to the internet. Macintosh and Unix users need a virtual windows program. The 5 tests take 2.1 Megs of space (you can download everything in about 5 or 10 minutes using a 56K modem).


6. How quickly do I get access to the course?
Your access to the course is immediate with all online payments.

7. Are your tests computer adaptive?
Yes, the tests are computer adaptive and therefore adapt to the user's performance.

8. I would like to purchase for a friend/family
On the order page, type in your name, address and credit card information, then type in the user's email address so that the log in page will be sent directly to their email account.


9. How long do I have access to the course for?
One year.

Customer Service Questions

1. How do I log in?
Refer to your email receipt for your log in. You may also log in by clicking on the link in the upper right hand corner of our homepage at www.800score.com or by going directly to www.800score.com/log



2. I lost my email receipt.
If your order was less than a year ago, email your name, email address as it appeared on your order, with the month and year of your purchase. If you know the confirmation number, this will speed up the process.

3. My course has expired what should I do?
Since we update and improve our course each year, all subscriptions expire after one year..
To order the GMAT Course please go to

www.800score.com/ordercourse.html

For the GRE please go to

www.800score.com/gre-ordercourse.html

4. Please send me a CD version of the tests.
If you have already ordered the course, the only cost for the CD is shipping and handling.
For the GMAT please go to
www.800score.com/gmatcd.html

For the GRE please go to
www.800score.com/grecd.html

There is no charge for the CD, just shipping and handling.

GMAT FAQ

1. How many times should I take the GMAT?
Most people are better off preparing thoroughly for the test, taking it one time and getting their top score. You can take the test as often as you like, but many business schools will average your scores. You should contact the schools to which you are applying to find out their policies. If you know you did poorly, you have the option of canceling the test immediately after completing it, and business schools will not know about your score.


2. How do I register for the GMAT?
Go here, registration info is on the left hand side.


3. How should I prepare for the GMAT?
The GMAT is critical for acceptance to prestigious schools. The GMAT CAT is an awkward and extremely difficult test that requires tremendous preparation. Plan on investing at least 50 hours. You should consider buying several prep packages and taking at least ten practice tests (we offer suggestions as part of our course). Good Luck!


4. How long will my GMAT scores last?
Most business schools will view the GMAT scores within the last four years as valid.



Any other questions?
Email 800score.com

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